Service

SERVICE

The basis of the success of your company of who we are.

Stürtz Machinery, Inc. provides comprehensive services. Our experts from telephone and remote support can solve the most problems by telephone or remote connection and will be there for you. Furthermore, we supply a local support and a comprehensive spare parts supply from our plant in Twinsburg, OH.

Stürtz MACHINE RETROFIT

If you need expert retrofit or upgrades to your existing Stürtz equipment, come to the source!

Our team of experienced engineers and technicians provide support on all our machines, regardless of age. Stürtz provides retrofit services to bring an older machine back into accepted tolerance levels or to retool an existing machine for new product offerings. We offer complete engineering design services, part manufacturing, software upgrades, machine rebuilds and major tooling conversions in-house at our Twinsburg, OH facility.

Stürtz SOFTWARE SUPPORT

Our in-house software support team provides real time support for all of our machines.

All Stürtz equipment controlled by a PC is set up for connection to our customers’ internal networks. This provides us the ability to perform remote diagnostics, troubleshooting and provide software upgrades without waiting for a service call, by the engineers who write the software. The remote connection is controlled by the customer. Once enabled, our software support team can log in, observe, update and even operate the machine from our location to quickly diagnose and correct machine faults.